> For the complete documentation index, see [llms.txt](https://docs.listenlayer.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.listenlayer.com/help-center/readme.md).

# Help Center

Find answers to common questions and get help with ListenLayer.

## Popular Topics

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>Tracking Not Working?</strong></td><td>Troubleshoot common tracking issues</td></tr><tr><td><strong>Account &#x26; Billing</strong></td><td>Manage your subscription and payments</td></tr><tr><td><strong>Integration Help</strong></td><td>Fix issues with GA4, GTM, HubSpot</td></tr><tr><td><strong>Technical FAQ</strong></td><td>Answers to common developer questions</td></tr></tbody></table>

## Quick Answers

### How do I install ListenLayer?

Add our script to your website's `<head>` tag. See the [Installation Guide](https://github.com/ListenLayerNew/listenlayer-infra/blob/feature/12.1/customer-docs/documentation/getting-started/installation.md).

### Why aren't my forms being tracked?

Check our [Form Troubleshooting Guide](/help-center/troubleshooting/tracking-issues.md#forms-not-tracking).

### How do I upgrade my plan?

Go to **Settings > Billing > Upgrade Plan** in your dashboard.

### Is ListenLayer GDPR compliant?

Yes! See our [Privacy & Security FAQ](/help-center/faqs/privacy-security.md).

## Contact Us

Can't find what you're looking for?

* **Email**: <support@listenlayer.com>
* **Chat**: Available in your dashboard (business hours)
* **Community**: [Discord](https://discord.gg/listenlayer)

Average response time: < 4 hours (business days)