Integrations
Platforms and integrations we automatically detect and track
ListenLayer automatically detects and integrates with the tools already on your website. No configuration required.
Quick Links: Consent/CMP • Forms • Chat • Video • Scheduling • eCommerce • DataLayer
Fully Automated Detection
When you install ListenLayer, our AI finds the third-party platforms and technologies you use — so we can automate tracking and enhanced data analysis.
Near 100% Coverage — We track platform-specific tools AND generic elements. If you're using a chat widget we don't recognize, we still track it. If you have native HTML5 videos, we track those too. Custom HTML forms? Tracked automatically. Custom events can be used to fill the gaps.
How it works:
Detect — We identify platforms by their JavaScript APIs, DOM elements, and cookies
Adapt — Platform-specific adapters capture rich, structured data
Fallback — Unknown platforms still get tracked with generic listeners
Report — New platforms are reported to improve future detection
Consent Management
We integrate with 15+ consent management platforms to respect user privacy choices. Detection and integration is automatic. When someone visits your website, consent rules from your ListenLayer account are automatically applied based on the user's region. Then, any chnages to their consent from the integrated CMP will adjust how ListenLayer tracks and identifies them.
Ditch your current provider and implent our AI-drive, integrated Consent Management Platform. Integrate ListenLayer with your advertising platforms for at-the-source compliance that is still independent and controlled.
OneTrust
Enterprise CMP with cookie consent and preference center
Cookiebot
GDPR/CCPA compliant cookie consent solution
Usercentrics
Enterprise consent management with multi-language support
TrustArc
Privacy compliance and consent management platform
Osano
Data privacy platform with consent management
Securiti
Enterprise privacy and consent automation
CookieYes
Cookie consent solution for GDPR/CCPA compliance
Ketch
Privacy operations and consent management platform
Termly
Cookie consent and privacy policy generator
Didomi
Consent and preference management platform
Complianz
WordPress GDPR/CCPA cookie consent plugin
Clym
Privacy compliance for websites and apps
iubenda
Cookie consent and privacy policy solution
IAB TCF v2.2
Industry standard Transparency & Consent Framework
Global Privacy Control
A widely recognized browser setting that user's can set to indicate the desire to not sell or share their data
Don't see your CMP? We also support custom consent rules configured in your account settings.
How it works...
Each CMP platform saves cookies and other indicators on your visitor's browser as they interact with your website. ListenLayer registers and monitors these for changes. Then each event we received compares our version of the user's consent to what your CMP has emitted. Whenever we see a change, we re-resolve consent based on the user's region, the CMP settings, and the rules in your account.
IMPORTANT: The rules in your ListenLayer account override settings from your CMP. Review them thoroughly.
Forms
We track all forms on your site—both platform-specific and custom HTML forms.
ListenLayer already knows every AI-bot, person, and company interacting with your website in great detail... well, now you can use us to Capture Leads with our custom forms, chat, and call tracking integrations! Consolidate tools and increase centralized intelligence with Lead Capture!
HubSpot
HubSpot Forms with field mapping and submission tracking
Marketo
Marketo Forms 2.0 with lead capture tracking
Pardot
Salesforce Pardot forms with prospect tracking
Gravity Forms
WordPress form plugin with conditional logic support
WPForms
WordPress drag-and-drop form builder
Contact Form 7
Popular WordPress contact form plugin
Typeform
Conversational forms with embedded and popup modes
Jotform
Online form builder with integrations
Elementor
Elementor page builder form widget
Native HTML
Standard HTML forms on any website
Unknown forms are still tracked. If we detect a form we don't recognize, we track it generically and report the platform for future adapter development.
See Events & Variables → Form Events for the complete list of form events we capture.
See Code Examples → Form Events for full event payload structures.
Chat
We integrate with 11 chat and conversational platforms.
ListenLayer already knows every AI-bot, person, and company interacting with your website in great detail... well, now you can use us to Capture Leads with our custom forms, chat, and call tracking integrations! Consolidate tools and increase centralized intelligence with Lead Capture!
Drift
Conversational marketing and sales platform
Intercom
Customer messaging and support platform
HubSpot Chat
HubSpot's live chat and chatbot
Qualified
Pipeline generation platform for B2B
LiveChat
Live chat software for customer service
Zendesk
Zendesk Chat (formerly Zopim)
Crisp
Customer messaging platform
Tidio
Live chat and chatbot platform
Freshchat
Freshworks messaging platform
Olark
Live chat for sales and support
Tawk.to
Free live chat software
See Events & Variables → Chat Events for the complete list of chat events we capture.
See Code Examples → Chat Events for full event payload structures.
Video
We track engagement across 7 video platforms plus native HTML5 video.
YouTube
YouTube embedded videos via IFrame API
Vimeo
Vimeo embedded videos via Player API
Wistia
Wistia video hosting and analytics
Vidyard
Vidyard video platform for business
JW Player
JW Player video player
Brightcove
Brightcove Video Cloud player
HTML5 Video
Native <video> elements on any website
Native videos tracked automatically. Even if you're using plain HTML5 <video> elements without a platform, we capture play, pause, progress, and completion events.
See Events & Variables → Video Events for the complete list of video events we capture.
See Code Examples → Video Events for full event payload structures.
Scheduling
We integrate with 9 meeting scheduling platforms.
Calendly
Scheduling automation platform
HubSpot Meetings
HubSpot's meeting scheduler
ChiliPiper
Inbound lead conversion and scheduling
SavvyCal
Scheduling for modern professionals
Cal.com
Open-source scheduling infrastructure
Acuity Scheduling
Appointment scheduling software
OnceHub
Meeting scheduling and booking
YouCanBookMe
Online scheduling tool
Squarespace Scheduling
Squarespace's built-in scheduling
See Events & Variables → Scheduling Events for the complete list of scheduling events we capture.
See Code Examples → Scheduling Events for full event payload structures.
eCommerce
We track the complete purchase funnel across 5 store platforms and 2 tracking sources.
Store Platforms
Shopify
Shopify stores via Web Pixels and cart.js API
WooCommerce
WordPress WooCommerce via jQuery events
BigCommerce
BigCommerce via BODL (Big Open Data Layer)
Magento 2
Magento 2 via RequireJS events
Squarespace Commerce
Squarespace stores via Y.Squarespace API
dataLayer
Push eCommerce events to the dataLayer object and we'll automatically track them.
gtag.js
Emit eCommerce events to gtag.js and we'll automatically track them
SDK API
Send custom ecommerce events directly to ListenLayer to reduce latency and increased data capture.
We support the GA4 eCommerce structure out of the box for all eComerce sources and we offer an enhanced GA4 structure that improves and clarifies the calculation of purchase values while enabling advanced features like item-level discounts.
Tracking Sources
We also capture eCommerce events from existing analytics implementations:
dataLayer (GA4)
Google Analytics 4 eCommerce via dataLayer
gtag.js
Google gtag.js eCommerce events
SDK API
Custom events directly to ListenLayer's tracker
Store + Source stacking — If you have Shopify AND GA4 dataLayer, we capture from both sources and deduplicate intelligently.
See Events & Variables → eCommerce Events for the complete list of eCommerce events we capture.
See Code Examples → eCommerce Events for full event payload structures.
DataLayer & Network
Beyond platform-specific integrations, we also capture data from:
dataLayer
Google Tag Manager / GA4 dataLayer.push() events
Network requests
PII detected in XHR/Fetch request bodies
These sources feed into our Person Detection pipeline, helping identify visitors even when they don't submit forms directly.
Google Tag Manager
Needs populated with details
Integration Counts
Consent/CMP
15
Forms
9 + native
Chat
11
Video
7 + native
Scheduling
9
eCommerce (Stores)
5
eCommerce (Sources)
2
Total
58+
Always expanding. We continuously add support for new platforms. Unknown platforms are tracked generically and reported for future adapter development.
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