Introduction

Overview of ListenLayer account structure and management

Your ListenLayer account is organized into distinct areas that help you manage data collection, reporting, and growth tools.

Account Structure

ListenLayer uses a hierarchical account structure:

Level
Purpose

Account

Your primary workspace for a single website or property

Parent Account

Manage multiple accounts from a centralized view

User Settings

Personal profile and notification preferences

Platform Areas

Each account contains several platform areas:

Platform
Description

Data

Configure how data enters your account and enhance it for reporting

Reporting

Build collections and export reports

Grow

Email and social campaign tools

Privacy

Consent and privacy controls

Section
What You'll Find

Users, billing, integrations

Web connection, listeners, content

Consent configuration

Collections and exports

Campaigns and outreach

Use the sidebar to switch between platform areas. Account settings are accessible from the gear icon in the navigation.

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Parent Accounts provide a unified view across multiple accounts. If you manage multiple properties, contact support to enable parent account access.

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